Creating a strategic plan serves as one important aspect of thinking and acting strategically, but that alone is not enough. The planning process – when done well – should start the board on a path for strategic thinking that should continue at each board meeting. 

We all have people in our lives who rub us the wrong way: a colleague, boss, board member. Some you can avoid; others you cannot. These 3 tips will help you improve your relationship or communication with someone who you find difficult.