Conflict Management Two: Conflict Sources and their Solution Paths
Leadership Workshop:
Please note, must take Conflict Management One first
Diagnosing the causes of conflict can be one of the most powerful analytic skills you can develop in conflict management. Understanding that conflict arises from three sources – conflict over facts, conflicts over interests, conflicts over behavioral expectations – offers us a huge advantage in knowing what solution path will likely produce positive results. In this highly interactive workshop, using your own conflict stories, you will learn how
To diagnose the source of conflict
To apply the right solution path to the specific source
